COMPANY PROFILE
A.R.M. (USA) Inc. has delivered hundreds of portable and park ride systems to customers worldwide since opening in 1998. We understand the unique and specific needs of the amusement industry. With the support of a proud and talented team, A.R.M. is equipped to respond to customer needs. Our manufacturing facility is capable of completing all aspects of new ride building, ride repair, and ride retrofit. From design to fabrication, assembly, paint, electrical, control systems and special effects A.R.M. (USA) is ready to handle all project needs.
At A.R.M. our industry leading customer service (from initial call to final delivery) is the foundation of our reputation.
OUR DEPARTMENTS
DESIGN
Our In-House 3D CAD modeling systems are for designing, visualizing customer options and confirming specifications. We want your ride system to be distinctive and special.
SALES
Our world-wide sales team, are providing a personal approach toward the development of strong customer relations during the sales process. Service after the sale includes owner/operator training, parts support and unmatched technical assistance.
SUPPORT
We have Technical support for every A.R.M. ride system. Including, a fully stocked parts warehouse and overnight shipping with all major freight carriers. Our response time is typically within 24 hours, to expedite issues and ensure quick turnaround. Our Technical Support call center provides step-by-step service expertise for parts installation, repair and trouble shooting.
